Privacy Policy

Introduction

At Wear Alaya, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information when you interact with our website, place an order, or contact us. This information may include your name, email address, phone number, shipping and billing address, and payment details. We may also collect non-personal information such as your IP address, browser type, device information, and browsing activity to improve user experience.

How We Use Your Information

The information we collect is used to process your orders, deliver products, and provide customer support. It also helps us improve our website, personalise your shopping experience, and communicate updates, promotions, or important information related to your purchases. We may use your data to comply with applicable laws and regulations in Pakistan.

Sharing of Information

Wear Alaya does not sell or rent your personal information to third parties. However, we may share your information with trusted service providers such as delivery partners, payment processors, and technical support providers who assist us in operating our business. These parties are required to keep your information confidential and use it only for the services they provide.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorised access, misuse, or disclosure. While we aim to ensure the highest level of security, no online platform can guarantee complete protection of data.

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies allow us to understand user behaviour, remember preferences, and improve website functionality. You can choose to disable cookies through your browser settings, although this may affect some features of our website.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Wear Alaya is not responsible for the privacy practices or content of these external websites, and we recommend reviewing their policies before sharing any personal information.

Your Rights

You have the right to access, update, or request deletion of your personal information. If you wish to make any changes or have concerns about your data, you can contact us through the details provided on our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our website indicates your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach out to Wear Alaya through our website or customer support channels.